CRA auditors fail in their duty to taxpayer – But do damages follow?

It can be a scary proposition to face-off with the Canada Revenue Agency.  With the size and power of such a large agency, the consequences of failing to make your case can be financially debilitating.

At the very least a taxpayer should be able to expect fair treatment.  Indeed, the Taxpayer Bill of Rights, as published on the CRA website, expresses the duties incumbent on the CRA.

However, as a taxpayer learned in a recent case from the BC Supreme Court, proving that the CRA did not live up to those duties does not guarantee ultimate success in court.

Mr. L and the RV Park

In 1989 Mr. L purchased forested land in the British Columbia interior that he felt would be suitable for establishing an RV Park business.  By 1993 he had begun clearing the land for the intended use, selling the logs to a local sawmill.  The following year he cleared more land that he eventually subdivided and sold, in part to finance the business.

In 1996, Mr. L was the subject of a GST audit for his 1993, 1994 and 1995 tax years.  The investigation of the business records led to a review of his income tax returns as well.  Eventually Mr. L received a letter in September 1997 proposing adjustments to both the GST and income tax returns.

Some of the dispute was about personal versus business expenses, but a large part dealt with whether the logging activity was capital or business income.

After a series of CRA collections procedures, liens and sale of the property under receivership, Mr. L succeeded on appeal to the Tax Court in 2005.  However, it took a “fairness” application in 2006 to obtain a waiver of the remaining interest and penalties, resting in part on CRA delays during audit and objection.

Suing the CRA

Later in 2006 Mr. L launched an action for negligence against the CRA, focused on the three auditors he had dealt with over the years.  In order to succeed, he would have to prove:

  • a duty of care was owed to him from CRA,
  • breach of the standard of care,
  • a causal link between the breaches and a loss, and
  • a quantification of those losses, or ’damages’.

Given the clear and potentially devastating consequences for Mr. L, the judge held there was a duty to take reasonable care to avoid doing him harm.  The appropriate standard to measure against was that of “a reasonably competent tax auditor in the circumstances.”

While the judge found that the assessment of the logging activities was based on “erroneous and unsupported assumptions”, Mr. L did not fulfil his own onus to clarify the record.  And though that characterization turned out to be wrong, it was “not a breach of the standard of care, given the information available to [the auditors] at the time.”

However, the judge saw the penalties in a different light:

  • The assessment was based on what Mr. L “ought to have known”, whereas the relevant section of the Income Tax Act uses the words “knowingly” or “grossly negligent”.
  • Penalties were assessed on the whole of the income rather than on each alleged offending  issue. For 1995, it was $51,682 on $5,787 tax due — a 900% penalty.
  • Finally (or firstly?), the original auditor threatened Mr. L with gross negligence penalties if he did not sign a waiver allowing for the audit of the (otherwise statute-barred)1993 tax year.

And damages for the taxpayer?

Despite showing breach of the standard of care, Mr. L could not succeed unless he could show a causal connection between that and his losses.  Much of that rested on the registration of income tax and GST judgments against the property.

On the evidence, the judge determined that the business was in difficult financial straits even before any judgments were registered.  On top of that, Mr. L’s own delays worked against him, in particular failing to file his income tax appeal on time.  And in the case of the GST, matters would have been resolved sooner if he had better records and disclosed them sooner.

Thus, though able to prove the CRA auditors breached the standard of care, Mr. L was not able to recover any damages.

Filing your 2014 taxes – What’s new, what’s noteworthy

The annual tax filing ritual is again upon us. For individuals, this year’s due date for filing a return and making tax payment is Thursday, April 30. For someone who runs a business, as well as for that person’s spouse, the tax return due date is Monday, June 15, though any tax payments remain due by April 30.

This year sees the introduction of the much-anticipated Family Tax Cut, announced in the Fall 2014 Economic Statement along with a number of measures directed at families with children.

We’ve also included a few items we felt worth reiterating from recent years, a heads-up as to what may attract an audit and a shout-out to the Canada Revenue Agency (CRA) concerning its evolving efforts to improve communications with taxpayers.

Families with children

Family Tax Cut

Parents with children under the age of 18 will be able to take advantage of the Family Tax Cut. This is the follow-through on the Conservative Party’s proposal from the 2011 election campaign. Initially positioned as “income splitting,” the enacted measure is in the form of a tax credit.

Using new Schedule 1A, parents first calculate their federal tax due (less tax credits) without reference to this provision. A second step then performs the calculation on the basis of shifting up to $50,000 of income from one spouse to the other. The net reduction in tax on the second step may then be claimed as a tax credit, though capped at $2,000.

Universal Child Care Benefit (UCCB)

Effective January 1, 2015, the monthly UCCB payment increased from $100 to $160 for each child under age six and now includes $60 for each child aged six to 17. For clarity, this amount is not claimed on the tax return, but is rather paid as a taxable monthly instalment to the lower-income parent. There will be a catch-up payment in July 2015 to cover the first six months of 2015, with continuing monthly payments thereafter.

Child Tax Credit (CTC)

In conjunction with the changes to the UCCB, the CTC is being repealed after the 2014 tax year. This means that parents will still be able to claim this tax credit for each child under age 18 when filing this April, with the credit being worth $338 per child.

Children’s Fitness Tax Credit

The qualifying amount of this credit has doubled to $1,000. As the credit is based on the lowest-bracket rate, the value of this change is up to $75.

Child Care Expense Deduction

An additional $1,000 may be claimed (generally by the lower-income parent) for child care expenses. As a deduction rather than a credit, this is worth the value of the federal taxes saved, so potentially as much as $290.

Worth repeating from recent years

Foreign income reporting

Changes to the T1135 Foreign Income Verification Statement form and reporting process were announced in the 2013 Federal Budget. The reporting process during 2014 (with respect to 2013) was further adjusted a couple of times, including amendments to the form itself (streamlining the reporting of securities held in Canadian brokerage accounts) and extension of filing dates.

For 2014 reporting, the T1135 form is due with a person’s tax return, which can now be filed electronically.

First-Time Donor’s Super Credit

This credit, announced in the 2013 Federal Budget, can be claimed only once from 2013 to 2017. It allows an additional 25% tax credit on charitable donations made in cash up to $1,000. This applies to the federal credit only. To qualify, neither the taxpayer nor his/her spouse or common-law partner may have claimed any amount of the charitable donation tax credit in any of the five preceding tax years.

What might attract an audit?

Each January the CRA conducts a letter writing campaign to make taxpayers aware of what activities its auditors will be focusing on in the coming season. This year the focus will be on those who claim business losses, rental losses and employment expenses on line 229.

Letters are sent to a sample list of taxpayers who might come under scrutiny based on their past filed tax returns. The fact that a taxpayer receives a letter does not mean that the person will necessarily be audited.

Communications with CRA

The CRA has been highlighting its efforts to better communicate with taxpayers, both in its adoption of emerging technology and engagement in social media, such as:

  • MyCRA mobile app – Secure access to view key tax information, such as notices of assessment, tax return status, and RRSP and TFSA contribution room. (Due for release in February 2015, but still pending at time of writing in early March)
  • MyCRA business app – Create custom reminders and alerts for key CRA due dates related to instalment payments, returns and remittances
  • Online mail – Instant access to your tax records anytime, anywhere, rather than having to rely on paper correspondence. Register online through “CRA My Account,” or simply by providing an e-mail address and permission on your tax return

More information can be found on the CRA website at www.cra-arc.gc.ca/nwsrm/txtps/2014/tt141208-eng.html.

Unlocking locked-in retirement savings & a note on lowered RRIF minimums

Pension locking-in rules are designed to assure that a former pension member doesn’t deplete funds before retirement and draws on them in a measured manner once retired. In last month’s article, we outlined the maximum percentage that can annually be drawn from a locked-in retirement fund. (See the sidebar table for a related key development for registered retirement income fund (RRIF) minimums.)

Beyond these annual maximums, there may be situations where some or all of such funds may be unlocked. Some may be triggered at will, some are elective based on financial criteria and still others may be available based on personal circumstances. The availability and qualifying criteria vary by jurisdiction (i.e., the provincial or federal authority), as summarized in the accompanying table for the most common types of unlocking options.

Unlocking locked-in retirement savings[1]


“One-time” lump-sum unlocking

It may be possible to unlock a large percentage of a locked-in fund. Qualification may depend on reaching a particular age and/or that the application is being made concurrent with the original transfer of pension funds into a locked-in plan. The planholder may choose to unlock a lesser amount than the full percentage allowable, but generally cannot later unlock the remaining difference (at least not under this provision).

Shortened life expectancy

This may be available where a person’s medical condition is such that life expectancy is shortened. Certification from a medical practitioner will be required. In some jurisdictions the opinion must state an expectation of death within a particular time period (e.g., two years), whereas in others it may be sufficient that the person’s life expectancy has been shortened considerably.

Non-residency

An application may be made once a person has ceased to be a Canadian resident, proof of which will usually require showing that the Canada Revenue Agency (CRA) has accepted a filed Form NR73, Determination of Residency Status (Leaving Canada). Some jurisdictions require the person to be non-resident for a minimum time period (e.g., two years) and others not, but time may be relevant in the CRA’s review of Form NR73 nevertheless.

Small amount

Where the combined locked-in account balance is fairly small, authorities may allow the entire amount to be unlocked. The availability of this option and the potential amount to be unlocked may depend on a person’s age.

Financial hardship or temporary income

Where a person is in a position of financial need, an application may be made to unlock an amount in excess of the maximum annual percentage. The application is generally required each year. It may require a minimum age, and will require evidence of one or more of low income, pending eviction or foreclosure, or urgent need for cash for rent or medical need.

Callout Box – RRIF minimums lowered

The 2015 Federal Budget tabled on April 21 included a lowering of minimum withdrawals for registered income funds (including locked-in varieties), effective for 2015 and following years. As last month’s article included locked-in maximum percentages alongside RRIF minimums, we thought it worth publishing the reduced RRIF minimums here.

RRIF minimum withdrawal factors (percentages)